The Intentional Tea
Business Operations

The infrastructure
behind the business.

Operational systems and automation for businesses done running manually.

Business operations
The Approach

Your business already works. Let's make it run.

I don't diagnose what's broken. Every business I work with has already done the hard part: they built something real, served real clients, and created actual momentum. What comes to me is the question of what needs to be organized, documented, or automated so that business can scale without the founder being the system.

My approach is always the same: start by understanding the actual goal, map what exists, identify the gaps, then build the right thing in the right order.

The Process

How every engagement runs.

No surprises. Every build follows the same structure, regardless of scope.

01

Clarify

Intake form, strategy session, written recommendations.

02

Build

Active build with milestone check-ins at agreed intervals.

03

Review

Client review round and revisions before anything goes live.

04

Handoff

Recorded walkthrough, documentation, and optional ongoing support.

The Offers

Four ways to work together.

Every engagement starts with a deposit to lock the spot, an intake form, and a kickoff call.

01 / Strategy First

Starting at $497

Business Clarity Intensive

Strategy before implementation, so you're building the right thing.

You have the ideas. What you need is clarity on which ones to actually pursue, in what order, and what needs to be in place before you spend money building anything. This is where we start.

What's included

Business assessment: where you are vs. where you're going
Strategy session focused on your specific situation
Personalized roadmap with clear next steps
90-day action plan so you leave with a real direction

02 / Digital Foundation

Starting at $2,500

Digital Business Foundation

A professional digital foundation that works as hard as you do.

For founders who need their online presence to actually convert, not just exist. Website strategy, design, and build alongside the client experience setup that makes your business feel real to the people you're trying to reach.

What's included

Website strategy and customer journey planning
Custom website design and build
Scheduling, forms, and intake setup
Platform integrations and payment setup
Client experience setup so every touchpoint feels intentional
Training walkthrough + documentation at handoff

03 / Operations Build

Starting at $5,000

Operations & Systems Implementation

The backend infrastructure that lets your business run without you holding it together manually.

Your business has grown past what manual work can handle. Nothing is documented. Everything lives in your head. This build creates the operational infrastructure: workflows, automations, systems, and dashboards so your business can scale without requiring you to be the system.

What's included

Operations audit: map what exists, find what's missing
Workflow mapping and process documentation
Notion business hub: your complete operating system
SOP creation for every repeatable process
Automation setup and testing
Project management systems and dashboards
Full recorded walkthrough and documentation at handoff

04 / Ongoing Partner

Starting at $1,500 / month

Strategic Operations Partnership

Ongoing operational support without the overhead of hiring internally.

For business owners who need a consistent operational partner: someone who knows the business, manages the moving parts, and keeps the systems running as things grow and change.

What's included

Ongoing project management across active work
Systems optimization and workflow improvements
New automations and platform integrations as needed
Strategic planning support and priority reviews
Monthly check-ins + async support between sessions
Included With Every Project

Your Intentional Business Hub.

Every client gets a custom Notion client portal: a central workspace where the entire project lives. No chasing emails, no wondering what's happening, no guessing where the files are.

Project dashboard
Timeline & milestones
Resources & assets
Communication log
Deliverables tracker
Documentation library
Client Results

Built for businesses like yours.

"I came in with seven projects and left with one clear direction. I didn't lose the other six. I finally understood how they fit together."

Business Clarity Intensive

Service-based business owner

"This wasn't coaching. It was architecture. She looked at my entire business and helped me see a structure I couldn't have built alone."

Operations & Systems Implementation

Family business, retail

FAQ

Questions before you reach out.

No. If you're not sure where to start, say so in your inquiry. The Business Clarity Intensive is designed specifically for that — it's where most people begin. You don't need to arrive with a plan.

Timeline is scoped at intake. The Business Clarity Intensive is typically delivered within 5 to 7 business days of the session. A Digital Business Foundation usually runs 4 to 6 weeks. The Operations & Systems Implementation runs 6 to 10 weeks depending on scope.

Not much. An existing business, a sense of what's not working, and availability to complete the intake form and attend the kickoff. I don't require brand assets upfront.

Operations problems don't belong to one industry. What matters more than industry is that you have a real business with real clients and a real need for structure.

A deposit locks your spot. The Business Clarity Intensive is paid in full at booking. Project-based engagements (Digital Foundation, Operations & Systems) use a milestone-based payment schedule. The Strategic Operations Partnership is billed monthly.

Start the Conversation

Ready to build the structure your business needs?

Fill in the form and I'll follow up within 48 hours. If you're not sure which service is right, say so — that's exactly what the intake is for.

Response within 48 hours
No commitment required to reach out
Deposit locks your spot once you're ready